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Testimonios

La Inspiración Que Necesita: Opiniones Acerca De Grand Velas Riviera Maya
Descubra la experiencia de nuestros huéspedes en Grand Velas Riviera Maya: estancias Todo Incluido con servicio de clase mundial, atención personalizada, tours culinarios de la mano de renombrados chefs y escenarios fascinantes frente al mar que le inspirarán para planear su siguiente viaje a la Riviera Maya. Si usted ha visitado nuestro Resort anteriormente, no dude en compartir su experiencia con el mundo.

Todas Las Reseñas

Guest   •   November 22, 2017

Absolutely Amazing

The resort is the best resort my husband and I have ever been to, and we have had the pleasure to stay at many fine resorts in Mexico, US, and Hawaii. The room was clean, large, and inviting with a lovely view of the pools/ocean. The food, whether a buffet, room service, pool side, or one of the amazing restaurants, was always delicious. The five different pools were large and even with many people at the resort, had enough space so you never felt crowded and could actually swim (the cold pool was very refreshing on a super hot day). But above all was the service. Everyone was so polite, spoke amazing English, and would do anything to make your stay a pleasure. A special call-out to Luciano who helped us by the pool. I don't think we ever went 5 minutes after finishing a drink or food where he wasn't there checking on us. An extra special thank you to our concierge Carolina. Carolina was so accommodating, had great tips on places to see, and was fun to talk to as well. We mentioned to her we had been to Cozumel for our honeymoon and 13 years later, this was our second honeymoon courtesy of a work event. On our last night at the resort we came back from dinner to be greeted by a romantic set-up, with a bubble-bath ready, rose petals scattered on top, swan towels on our bed, champagne waiting for us, and a special hand-written note. We had already had an amazing time, but the extra small touches made this our favorite resort, we will definitely be back.
Service
Quality
Cleanliness
Guest   •   November 08, 2017

Excelente servicio y te ...

Excelente servicio y te sientes como en casa!
Service
Quality
Cleanliness
Guest   •   September 12, 2017

¡Increible! lo mejor es ...

¡Increible! lo mejor es la atención del personal, te hacen sentir como Dios, la comida deliciosa y los cuartos de lujo
Service
Quality
Cleanliness
Guest   •   September 06, 2017

Le paradis sur terre ...

Le paradis sur terre ! Un personnel a vos petits soins toujours disponible à l écoute , les restaurants sont excellents service irréprochable, merci pour ce magnifique séjour !
Service
Quality
Cleanliness
 
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