Testimonios

From the moment we first entered The Grand Velas Resort my husband and I were floored by their hospitality, their professionalism, and their warm welcome! This resort is divine!! Everything is perfect! Their landscaping, their staff, their decor, their room service, spa, etc. I could continue raving about every detail they offer. My husband and I felt so welcomed that we definitely were sad to go back home. However, we will return very soon!! Thank you to all the amazing staff for being so wonderful to us and making us feel so special! Until next time! One more thing... Jesus our concierge is THE VERY BEST!!

The level of service is beyond compare at the Grand Velas. Anything you need or would ever want is a phone call away with superior staff to serve you. My stay was honestly astounding from the first second I checked in, to the last second I checked out. I would highly recommend Grand Velas to anyone wanting to get away as a honeymoon, group, family, or just friends. Grand Velas hold accomodations for all types with superior service to everyone. I give Grand Velas a 110 out of a 100. A+

My family vacationed at the Grand Velas 3/24-3/31/2012. The place is beautiful. We stayed on the ocean side vs jungle. Definitely go for the ocean, unless you want quiet jungle and if you are traveling with a group, be sure to all stay in one or the other. A bus shuttles you back and forth. The rooms are beautiful with a mini bar stocked with wine, beer, pop, nuts and candy. Yum! The restaurants were great. We dined at all of them and liked all of them, even the Italian that some people dog. They each have their own unique dining experience. It was my birthday while we were there and they had a special cake, then cake and balloons in the room when we got back from dinner. Our personal butler, Brenda Mejia took great care of us and golfing needs at the Mayakoba. If you are a golfer, try it, but bring plenty of balls! It is a great course. The service at the beach and pool bars was exceptional, as was the restaurant service. I took the Zumba classes. Franklin was the best instructor I have ever taken a class from. It is worth getting up for! The beaches are great and you can walk forever. Very well maintained at the Velas. Loved everything and would definitely go back. Carol-Denver

Para mi parecer es el mejor hotel que he visitado,tiene una atenci??n de 10!,felicidades! me encanto el hotel me quedo corta,muy bien todos los aspectos! desde la bienvenida!es un lugar maravilloso e inolvidable!