Testimonios

It took our Swedish family (girls 3 + 7) 20 hours door-to-door to get to Grand Velas - exhausted upon arrival. Were greeted in a perfect way and swiftly brought to our huge Ambassador suite - on top floor and away from the main pool, precisely as requested. It was dark, we just stumbled to bed (fantastic beds etc!), and awoke at 6 a.m to enjoy the sunrise from the beautiful balcony. Walking to Azul for breakfast, past the gorgeous main pool area, made everyone jump with joy - couldn''t resist checking if the sand on the beach was really as soft and perfect as it looked. It was. Breakfast was a pleasure every day - impeccable service and so delicious! Spent most days at the main pool area (no problem getting sunbeds etc), lunch often at the pool bar (Arsenio was great!) - quick service and delicious, with fantastic beach view and breeze! Agree with everyone else: food, service etc fantastic. Best thing: The airy, luscious, elegant but yet laid back feel of the place!

Dear staff of Grand Velas, Wow! This was our initial impression and you did not fail us a single time during our stay! We WILL be back very soon, and with many friends and family. Thank you for a wonderful vacation Sincerely Tracy and Salem Shunnarah

My husband and I just returned from a wonderful stay at the Grand Class Suites at Grand Velas. We can't say enough about how perfect the entire experience was. From the moment we were greeted by our personal concierge, we were completely impressed by this resort and its friendly, and eager to please staff. The accommodations were beautiful; our king bed suite on the top floor was spotless, spacious, well appointed and had a spectacular view. Every single member of the staff was friendly and happy to serve. They often went above and beyond and were happy to accommodate any request. The restaurants are truly delicious, especially Piaf and Frida. The spa is one of the greatest ones we have ever visited. We would highly recommend Grand Velas, Mayan Riviera, and can hardly wait for the opportunity to return. Thank you for a wonderful vacation!!

We visited And enjoyed our stay. Bautista was extremely a great pool server at the pool by the spa. The room was very nice, resort was beautiful. The restaurants were good. We did not enjoy the restaurant Azul, Sen Lin, or the Frida. We liked the Luca, bistro, and the Piaf.