Saltar al contenido principalHaga clic en Saltar al contenido principal

Testimonios

La Inspiración Que Necesita: Opiniones Acerca De Grand Velas Riviera Maya
Descubra la experiencia de nuestros huéspedes en Grand Velas Riviera Maya: estancias Todo Incluido con servicio de clase mundial, atención personalizada, tours culinarios de la mano de renombrados chefs y escenarios fascinantes frente al mar que le inspirarán para planear su siguiente viaje a la Riviera Maya. Si usted ha visitado nuestro Resort anteriormente, no dude en compartir su experiencia con el mundo.

Todas Las Reseñas

Guest   •   June 18, 2014

20th Anniversary Heaven!

My husband and I just returned from your wonderful resort after celebrating our anniversary there. The staff and service were absolutely impeccable. I will be returning in just 6 weeks with my sister. It is her birthday and our experience was so wonderful that I just had to give her this as a thank-you for caring for our children while we were away for our anniversary. My husband''s parents our celebrating their 50th anniversary on Dec. 26th and we are trying now to arrange a complete family reunion and celebration at your wonderful resort as well. Can you tell how much we liked it?? Thanks to Vanessa (our concierge), Karim Curioca (fabulous server at Azul), Ramon (at Autor) and especially Juan Manuel, Guillermo,Juan Ernesto and Humberto at the adults only pool. They are the best of the best!!! I just cannot wait to bring my sister back on August 29th. She is going to love it as well!
Service
Quality
Cleanliness
Guest   •   June 18, 2014

Wonderful room

Wonderful room, views and service Everyone was very helpful and friendly Definitely will try to return and wil recommend the hotel to others Thank you
Service
Quality
Cleanliness
Guest   •   June 18, 2014

Wedding of our lives.

We had our wedding in December 2009 at Grand Velas. It was beautiful, service was increadible, wedding coordinator Tatiana was very professional and easy to work with, she even made the weather cooperate :). All the personell went out of ther way to please every wish of our guests. Food is world class, accomodations are perfect, room service is super elegant and on time. Spa is great! Professionalism of the staff is very high. This place worth it''s price. We are planning to come back!
Service
Quality
Cleanliness
Guest   •   June 18, 2014

we felt like royalty

From the moment we came thru the magnificent gates to the welcoming in the lobby where we were were seated and greated while checking in. Our room took our breath away and when we looked out the window we realized this was going to be an incredible vacation. The employees were so kind and genuinely concerned about making our trip magnificent. Every restaurant was one of a kind with menus and service out of this world. The canolis were better then when we were in Italy. The pool service waiters were always so enthusiastic on what specialty drinks to have. All the beach boys especially Ivan were so service oriented and caring of our needs and what watersports to do it was amazing. We have been to many many lst class resorts but none have compared to Las Velas. The beauty and elegence of the hotel was so appreciated and the Kareoke room and bartenders were remarkable. Thank you for the best memories ever. Dr. Barbara Fischer/son Michael Fischer
Service
Quality
Cleanliness
 
Whatsapp