Grand Velas Riviera Maya

Grand Velas Riviera Maya Pressroom

Jun 10

Grand Velas Riviera Maya Recognized in TripAdvisor’s Certificate of Excellence Hall of Fame

Grand Velas Riviera Maya Recognized in TripAdvisor's Certificate of Excellence Hall of Fame
Beyond All-Inclusive, Beyond All Compare" Resort Receives Certificate of Excellence for Fifth Consecutive Year
Puerto Vallarta, México (June XX, 2015) - The "Beyond All-Inclusive, Beyond All Compare" Grand Velas Riviera Maya announces that it has been inducted into TripAdvisor's new Certificate of Excellence Hall of Fame, an honor exclusive for properties which have received the Certificate of Excellence award for the past five consecutive years. The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. The Hall of Fame recognizes the AAA Five Diamond resort on Mexico's Caribbean Coast as an esteemed property who has placed a great focus on delivering top-of-the-line service and accommodations to its guests, and has strived to set the hospitality standards around the world. Of the total recipients of the 2015 Certificate of Excellence award, only 9% qualified for placement in the Certificate of Excellence Hall of Fame.
"We are very proud to have Grand Velas Riviera Maya inducted into Tripadvisor's Hall of Fame. This new distinction demonstrates the hard work and dedication our staff has contributed in creating the highest standard of service our guests have come to expect, year after year," says Juan Vela, Vice President of Velas Resorts.
All four Velas Resorts, which include Casa Velas, Grand Velas Riviera Maya, Grand Velas Riviera Nayarit and Velas Vallarta, received the Certificate of Excellence in 2015 in addition to a myriad of the review site's Travelers Choice Awards. Grand Velas Riviera Maya won the group's highest distinction, named in the top 25 all-inclusive resorts in the world. Three Velas Resorts' properties — Velas Vallarta, Grand Velas Riviera Maya and Grand Velas Riviera Nayarit - received Mexico's best family-friendly properties award. The Grand Velas Resorts were also both highlighted among the top 25 hotels in Mexico and the best luxury hotels in Mexico. Grand Velas Riviera Nayarit was also ranked as one of the Top 25 Hotels for Service in Mexico. In addition, Casa Velas, Grand Velas Riviera Nayarit and Velas Vallarta are GreenLeaders Gold level for their sustainable tourism initiatives.
For reservations or more information, please contact Velas Resort at 1-866-847-4609, or visit

About Velas Resorts:

Offering unparalleled all-inclusive experiences, the four Velas Resorts in Riviera Maya, Puerto Vallarta and Riviera Nayarit have earned more than 43 AAA Diamonds, including the prestigious Five Diamond Award. Other esteemed international awards for their services and facilities include Virtuoso's "Best Spa", Conde Nast Johansens' "Most Excellent Resort" and "Most Excellent Spa Hotel" and the American Academy of Hospitality Sciences' 5 Star Diamond Award. Properties include Casa Velas named the 8th Best Hotel in the World on The Expedia® 2013 Insiders' Select List, a boutique adults-only hotel and ocean club located on the Marina Vallarta Golf Course, and Velas Vallarta a family-friendly all suites resort and spa located on Banderas Bay, both in Puerto Vallarta; and the AAA Five Diamond Grand Velas Riviera Nayarit located in Riviera Nayarit. Completing the group is Grand Velas Riviera Maya, located five minutes from Playa del Carmen, offering the most sophisticated, ultra luxury all-inclusive resort experience in the Caribbean with jungle and beach settings. Velas Resorts feature spacious accommodations, spas, a unique culinary experience at a selection of restaurants, 24-hour in-suite service, fitness centers, Butler service, state of the art conference centers, extensive family programs, fully stocked mini bar and more. Velas Resorts are operated by Eduardo Vela Ruiz, majority owner, founder and president of Velas Resorts, with brother Juan Vela by his side, vice president of Velas Resorts.